Trust in the System of the Social Workers’ Professional Activities in the Community
Abstract
It is revealed the role of trust in designing the forms and content of modern social work in the community, which corresponds to actual social order. It has been shown that social work in the community through its day-to-day practices is endowed with a resource of transformation of interpersonal trust into institutional forms of social trust, and thus is aimed at solving complex social problems caused by the uncertainty of the future in a postmodern society that is transforming and undergoing a multi-level crisis. In the interdisciplinary scientific discourse, the phenomenon of trust "intertwines" in the subject of social capital and social well-being as a component, condition and consequence. It is argued that united (from the “bridging”) social capital enables the mobilization of additional resources of human relations on the basis of trust and connections, that is, the increase of social capital of the community strengthens it, ensuring the cohesion of people in the community. It is emphasized that the larger the radius of trust (the circle of individuals or social groups who make up a single system of trust relations), the more powerful is the social capital of the community. There are presented the results of the analysis of the content of group discussions and divided reflections around the phenomenological meanings of trust and factors, which influence on the establishment of trust and mutual understanding in local communities (the study was carried out on a participatory basis during the facilitation of the British Counsil’s “Active Citizens”). Based on the use of the methodology of phenomenological and constructivist approaches, methods of participatory research, it was concluded that the relationship of trust is the essence of social work in the community and at the same time its purpose, mean, principle and resource, and in the context of professional activity, it is also an important competence
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